In fena, there are a number of different statuses that can be associated with each transaction. A definition of each can be found below:
| Status | Definition |
|---|---|
| Created | A payment request has been generated |
| Started | Your customer has chosen pay by bank, followed a payment link, or scanned a QR code and has been directed to the bank selection page but hasn't proceed with choosing a bank they wanted to pay with. |
| In progress (non final status) | Your customer has selected their bank and hit continue (QR code generated), but hasn't yet authorised the payment |
| Pending (non final status) | We have received a payment pending status from the bank |
| Rejected (non final status) | The payment has been rejected. This is either from your customer cancelling from their banking app/online banking, or there was an error initiating the transaction |
| Cancelled (final status) | The merchant has cancelled the payment |
| Completed (final status until refund initiation) | Payment has been completed |
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