What do the transaction statuses mean?

Created by Isaac Harper, Modified on Wed, 01 Mar 2023 at 12:15 PM by Isaac Harper


In fena, there are a number of different statuses that can be associated with each transaction. A definition of each can be found below:



StatusDefinition
CreatedA payment request has been generated
StartedYour customer has chosen pay by bank, followed a payment link, or scanned a QR code and has been directed to the bank selection page
In progressYour customer has selected their bank and hit continue (QR code generated)
PendingWe have received a payment pending status from the bank
RejectedThe payment has been rejected. This is either from your customer cancelling from their banking app/online banking, or there was an error initiating the transaction
AbortedFor e-commerce transactions, if the payment was started but isn’t completed within 48 hours
CancelledThe merchant has cancelled the payment
CompletedPayment has been completed


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