What do the different payment statuses mean?

Created by Isaac Harper, Modified on Thu, 16 Jun 2022 at 06:38 PM by Isaac Harper

Status
Definitions
Draft

The payment request has not yet been saved & sent

SentThe payment request has been approved
OverdueThe payment has not been received yet, and the due date has passed
PaidThe payment has been made and money received
CancelledYou, the fena user, has cancelled the payment request
Rejected

The request has been rejected from the banks side. This could be for a variety of issues. It could be due to your customer cancelling once they are on the bank app, the payment exceeding your customer’s daily payment limits, or the bank flagging the payments as suspicious. We recommend contacting your customer

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